Política de envío

Shipping policy

All orders are processed within one business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Local delivery

Free local delivery is available within a 35 mile radius of either of our locations. 

Deliveries are made from 9am to 4pm on Monday-Friday. We will contact you via phone call with the phone number you provided at checkout to notify you on the time of our arrival. 

In-store pickup

You can skip the shipping fees with free local pickup at either of our locations:

- 3016 N Cicero Ave, Chicago, IL 60641

- 9822 SW Hwy, Oak Lawn, IL 60453 

After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 hours. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 7am-4:30pm on Monday through Friday and 7am-1pm on Saturdays. Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping to all locations covered by UPS and FedEx shipping, for questions please call (773) 427-6100.

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Auto Transmission Parts is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you have any further questions, please don't hesitate to contact us at autotrans.parts1@gmail.com.